How to Book Express Deliveries Using Shipmates
Shipping quickly and efficiently is essential for meeting customer expectations in today’s fast-paced ecommerce environment. Whether you're a business owner or an individual needing reliable express delivery, Shipmates offers a seamless way to book express couriers and manage shipments. Today, we’ll walk you through how to book express deliveries using Shipmates and explore the platform’s standout features.
Step-by-Step Guide On Booking Express Couriers On Shipmates
Step 1: Sign Up for Shipmates (Please proceed to step 2 if you already have an account)
Visit shipmates.app to create an account. Once registered, you’ll have access to Shipmates’ tools to manage and book your shipments.
Step 2: Complete Your Settings
Before booking a delivery, navigate to the settings tab and:
- Verify if your company name and category is correctly added into your account.
- Enter your bank information for seamless payment processing for shippers who use cash on delivery services.
- Set your default pickup address for easy coordination.
- Optionally, install the Shopify app to sync orders directly into Shipmates, then we can add a link to the Shopify App Listing.
Step 3: Book a Shipment with Express Couriers
Booking For Single Orders:
Click on the "Book" option in the Shipmates dashboard. Then, select "Ship with Express Couriers."
Booking For Multiple Orders:
Click on the "Book" option and click on the “Multiple Orders” tab in the Shipmates dashboard. Upload a .csv file with order details or connect your Shopify store during setup to automatically sync existing orders.
Step 4: Enter Delivery Details
Add the recipient’s address and contact information.
*For orders uploaded via Excel, ensure you pin the nearest location on the map, especially if the exact address isn’t available on Google Maps. Use the landmark field to provide the exact address for clarity.
Step 5: Choose a Courier and Vehicle
Select between Grab Express and Lalamove for your express delivery. Depending on the size and type of your package, choose the appropriate vehicle, such as:
- Motorcycles for small, urgent parcels.
- Cars or vans for larger items or bulk shipments.
Step 6: Proceed to Payment
Confirm your shipment details to finalize your booking. The shipping fee will be billed to your account later.
Step 7: Track Your Delivery
Once your delivery is booked, monitor its progress through Shipmates’ all-in-one tracking page: shipmates.app/track. Stay updated with real-time notifications and map tracking through the tracking link from pickup to delivery.
Frequently Asked Questions for Express Deliveries
Why do I encounter errors every time I book an express shipment?
Ensure that you’ve set the exact pin location as the pickup address and your business information are correctly added in your account’s settings to avoid errors.
How long does express delivery take with Shipmates?
Express deliveries through Shipmates are similar to same-day delivery services and are typically completed within the same day.
What couriers are available for express shipping?
Shipmates partners with leading couriers like Grab Express and Lalamove.
Is tracking included with express delivery?
Absolutely. Shipmates provides comprehensive tracking tools to monitor your shipments regardless of the courier you use.
Does Shipmates offer express shipping nationwide?
Currently, Shipmates express delivery services are only available where Grab Express and Lalamove operates. You may also book using our standard delivery services if you need to provide nationwide shipping across the Philippines.
Key Features of Shipmates Express Courier Service
Access to Multiple Couriers
Shipmates eliminates the need to juggle multiple courier accounts by integrating services like Grab Express and Lalamove into one platform. This gives you flexibility and convenience when selecting the right courier for your shipments.
Streamlined Bulk Order Management
Using Shipmates as an ecommerce shipping solution, you can easily upload orders in bulk which is perfect for businesses handling a high volume of shipments. Simply upload a .excel file, and Shipmates will process the orders efficiently.
Comprehensive Tracking Platform
Track every stage of your package’s journey from pickup to delivery, all within the Shipmates platform regardless of the courier you used. Receive updates and notifications, ensuring you’re always informed.
Dedicated Shipment Manager for VIP Shippers
For high-volume shippers, Shipmates offers a dedicated Shipment Manager service. This exclusive feature provides hands-on support during peak seasons, ensuring seamless operations and timely deliveries. Terms and conditions apply.
Why Shipmates is the Best Choice for Express Deliveries
Shipmates stands out as one of the best delivery services for ecommerce. Its user-friendly interface, multiple courier options, and advanced tracking tools make it the go-to platform for businesses and individuals alike. By choosing Shipmates, you’ll enjoy:
✅ Simplified courier management.
✅ Faster shipping times.
✅Peace of mind with real-time tracking and updates.
Many users have shared their success stories, praising Shipmates for its reliability and efficiency. Join the growing number of businesses and individuals who trust Shipmates for their shipping needs.
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