Deliveries: Which courier can do it on time?
When running the shipping arm of an e-commerce business, punctuality is everything. Late deliveries can result in lost customers and tarnished business reputation. You know how it goes! So when choosing couriers, ensure that they can consistently deliver your orders on time.
But let's be honest, a courier is just one factor that can cause shipping delays. There are many internal and external ones that we often can't control. Here are some that you should keep an eye on.
Common Causes of Shipping Delays
Inclement weather is one of the most common roadblocks when shipping. Simply because we have no control over it, and there's no other choice but to deal with it. However, if you're working with a reputable courier, trust that they have a contingency plan to ensure that the packages arrive at your customers' doorsteps on time.
Some mistakes can't be helped, such as human errors. It can either be a mislabeled package or the wrong address registered in the system.
But you don't have to worry much because most courier services have a tracking system that lets you check your packages' location from time to time. Plus, they have assigned customer service representatives to assist you in case of a lost parcel.
Unfortunately, packages do get stolen sometimes. Therefore, choosing a courier service that offers insurance for your shipments is essential. That way, you will still receive compensation corresponding to the value of your packages' contents.
Finding the right courier
Indeed, e-commerce business owners and shipping managers have different strategies and tactics for handling shipping processes. But at the end of the day, teamwork is still the most vital ingredient for success. Business owners and couriers must work together to meet the demands and expectations of customers.
Finding the courier service that best fits your business can be challenging, and more so when transitioning from one to another. It just really boils down to which courier can best accommodate your preference and needs so that you can manage your customers well regarding their orders and packages. When businesses can polish this relationship with the couriers, it not only keeps the customers happy but also reduces returns.
Explore courier options in one app
You can't accomplish finding a suitable courier if you don't actually check the available options out there. However, doing such task can be a hassle. That's why we have gathered the top couriers in the country in one courier platform, Shipmates. You can conveniently switch from one courier to another or even book with multiple ones without worrying about possible effects like higher rates. Shipping is definitely made easy!
Want to learn more about Shipmates? Feel free to visit us!