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Shipmates

Shipmates raises $2,200,000 (PHP 125,000,000) in seed funding

Fresh from Y Combinator, Shipmates has raised $2.2M in seed funding for its shipping platform for businesses online! For over a year now, Shipmates has taken the challenge to make the shipping process more convenient and efficient for every e-commerce business - integrating both on-demand and standard couriers in

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Is

Is Cash on Delivery Safe for Businesses and Customers?

When it comes to online shopping, there are a few different payment options available to businesses and customers. One of the most popular ones is cash on delivery (COD), which allows customers to pay for their orders upon receiving them. But you have probably asked one important question - Is

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Why

Why 69% of Customers Prefer Same-day Delivery

69% is a sure way to start this article. But let the truth be told, most, if not all, your customers would enjoy having the option to choose same-day deliveries. In an age where we can conveniently get anything we want at any time, receiving their orders within the day

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Go

Go Nationwide with a Provincial Courier Service!

Provincial Courier Services in the Philippines: ● XDE Logistics ● Entrego ● J&T Express ● Shipmates Suppose your business is based in Metro Manila, and you haven't explored delivering to provinces using a provincial courier service. In that case, you're most likely to miss out on many potential customers. With only 12.37%

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Cash

Cash On Delivery: Enjoying Pros and Solving Cons with Shipmates

Are you looking for a cash-on-delivery courier in the Philippines? Cash On Delivery (COD) payment option has been growing in popularity, especially among online shoppers. But before you consider offering cash on delivery services, let's look at the pros and cons of COD, how it works, and how it can

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Sending

Sending Packages to Provincial Regions? Here's What You Need to Know!

If you've ever had to send a package across the country, you surely know the pains that come with it. There are many different options for shipping, and it can be tough to figure out the best one for your situation. Today, we'll break down the things you must evaluate

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5

5 Ways to Maximize Your Courier's Tracking Software (& Increase Sales Conversions)

Five ways to maximize your courier's tracking software * Excellent customer service * Make them feel you care * Thank them for their order * Add promos and discount coupons * Add a call-to-action (CTA) You'll most likely agree when we say there are many things to consider when running an e-commerce business. Most especially

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Getting

Getting To Know: Your Top 3 Standard Local Delivery Couriers

Here are your standard local delivery couriers in the Philippines. * XDE Logistics * Entrego * J&T Express Are you here trying to find a standard local delivery courier? There are a lot of standard local delivery couriers to choose from. But the question is, which one would work best for your

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Oh

Oh no! Shipment failed to deliver on time? 5 Best Practices to Avoid Failed Deliveries

Here are 5 practices on how to avoid failed deliveries. 1. Keep an up-to-date inventory. 2. Use a reliable shipping company. 3. Communicate with your customers. 4. Offer shipping insurance. 5. Have a backup courier. It's the middle of the day, and you receive a notification that your shipment has

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Start

Start a Business or Stay an Employee?

According to GoDaddy's Gig Economy Survey, 77% of Filipinos often dream about having a business to have freedom from their 9 -to-5 day jobs. As easy as it is to dream and manifest, becoming an entrepreneur is a high-risk decision. Once you fail, there's nothing to back you up. That's

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Peak

Peak Season Comin'? Prepare Your Business for the Holiday Rush!

Yes, you heard it right – peak season is coming! As Filipinos, we love embracing the holidays, and everyone starts getting into the holiday spirit as early as September, which we all know as the "BER" months. With Christmas lights hanging around, Christmas tunes playing on the radio, and a countdown

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Common

Common Same-Day Delivery Problems? Let’s Solve ‘Em!

If you're in the e-commerce business like us, you surely know how a total lifesaver same-day delivery can be – but not without its pitfalls. Have you ever been stuck waiting all day for a package to arrive only for it not to show up, or experienced any other common problems

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Level

Level Up Your Business with Nationwide Shipping!

Are you looking to ship nationwide to your customers? Being able to offer nationwide shipping to all your customers across the country is vital when you're in the e-commerce industry. Got no idea where to start? Don't worry! Shipmates can help. Shipmates is a nationwide shipping platform that can take

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Shipmates

Shipmates raises $500,000 (P25M) from Y Combinator

Shipmates [https://shipmates.app/] has raised $500,000 (P25 million) in seed funding from Y Combinator, and will be part of the S22 batch! Y Combinator (YC) is one of the world’s most prestigious startup incubators and has backed amazing startups such as Airbnb, Stripe, and Reddit. Shipmates will

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Stress

Stress no more! Ship with Shipmates

Do you ever feel that preparing and shipping packages take too much time and effort? Well, you’re definitely not alone. Doing these tasks can really be stressful at times! Moreover, anxiety and worries when shipping will always be there. Will it arrive on time? Will the item be damaged

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Mission:

Mission: Improve Delivery Times

Have you experienced receiving a customer complaint about your delivery schedule? Well, it's a usual scenario for e-commerce businesses. But just because it's normal doesn't mean you can't do anything to improve it. Long and inconsistent delivery times can be of many factors. It can be due to the inconsistencies

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5

5 Shipping Mistakes Costing You Money

Are you tired of your current shipping process? Yes, shipping out products can be a repetitive and cumbersome task, but we can all agree that it's necessary for your company to grow - not unless your products are also being sold at brick-and-mortar shops. With repetitive tasks, the person in

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Deliveries:

Deliveries: Which courier can do it on time?

When running the shipping arm of an e-commerce business, punctuality is everything. Late deliveries can result in lost customers and tarnished business reputation. You know how it goes! So when choosing couriers, ensure that they can consistently deliver your orders on time. But let's be honest, a courier is just

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3

3 Shipping Solutions to Streamline Your Entire Shipping Process

There are plenty of things to account for when running an e-commerce business - from setting up an e-commerce store, promoting the brand, to shipping out products to customers. But today, let’s focus on shipping! Whether you are the manager or the CEO, the goal has always been to

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3

3 Simple Steps To Improve the Package Tracking Experience

Tired of wasting time dealing with customers consistently asking about the status of their packages? Well, you're not alone! Many companies find the package tracking process cumbersome and frustrating, but we can't deny that it is a vital part of any e-commerce business. Customers usually want to track their packages

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Best

Best Practices on Same-Day Delivery for E-commerce Businesses

In the e-commerce industry, business owners always look for ways to get ahead of the competition. Strategies like selling better products or services or lowering prices are all fantastic solutions to thrive in the market. But, one more effective way to thrive in the competition is by offering same-day delivery.

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How

How to Properly Ship Fragile Products and Gift Items: As Told by E-Commerce Veteran

Have you ever had to ship a fragile item and panicked because you don't know how to pack it properly? You may have also experienced an item that broke while being shipped. And what's worse? Lost packages while in transit. Stressful, right? But don't worry, we got you some tips

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3

3 Tips on How to Use Shipping Automation to Your Advantage

In today's business world, time is money. The same goes for shipping! The faster your product arrives at your customers' doorsteps, the more satisfied they are and the more likely they will purchase again. But with so many different shipping options out there, how could you know which is right

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What

What is an Express Courier Service and How Can It Help Your Business?

As an e-commerce business owner, you can surely relate to the importance of being on time when delivering orders to your customers. But what happens when you have a time-sensitive delivery that can't wait for regular shipping? That's when express courier services come in! Today, let's take a closer look

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How

How to Deliver Seamless Customer Experience Using a Courier Platform

There is no denying the fact that ecommerce has changed the buying habits and preferences of customers. Customers no longer need to go to physical stores to buy what they need. With the help of technology, businesses have brought products to customers in the most convenient way possible. With this

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10

10 Ways to Reduce Returns in Your Ecommerce Business

For ecommerce businesses, dealing with returned items can be a hassle. Not only do you have to process the return, but you also have to deal with the possibility that the customer may not be happy with what they received and could leave a negative review. Even worse, they can

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The

The What, How, When and Why of Courier Services

What is a courier service? How does it work? And how much does it cost? These are all valid questions that any entrepreneur may be asking themselves. As a business owner, it’s typical to handle every facet of the business. From handling different aspects of the business including marketing,

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3

3 Steps to Start using Cash on Delivery for Businesses in the Philippines

For business owners who conduct business online, Cash on Delivery is not a foreign concept. In fact, it’s a concept much preferred by a lot of customers forcing business owners to include it in their payment options. But what does it mean, and more importantly, how can it benefit

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How

How to Choose the Right Courier in the Philippines

As a business owner, you're always looking for ways to save money and streamline your operations. When it comes to saving on costs, oftentimes we choose to look for a cheaper courier service. It may be tempting to use a cheaper courier service but you may accidentally come across a

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Terms

Terms Couriers Use During the Delivery Process

We’ve all been guilty of tracking and monitoring the status of our packages the minute we buy something online. If you've ever used a tracking platform from a courier before, you're likely familiar with the different delivery terms they use. However, terms like "arrived at facility" and "out for

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Why

Why Having Same Day and Standard Delivery Couriers are Important in 2022

As a business owner, you know it's important to stay ahead of the curve which is why implementing same day delivery services and standard couriers are important. By 2022, this will be an essential service that customers expect from ecommerce businesses in the Philippines. Here are a few reasons why

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Advantages

Advantages of Using a Shipping Software: Is It Possible To Track All Your Shipments?

A shipping software can be a great way to simplify and streamline your shipping process. Using a shipping software saves money and time because it can help automate tasks such as track shipments, print out labels, and determine the best courier rates. They are designed to make tedious and mundane

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Pros

Pros of Having a Courier Service That Can Pickup Packages From Your Home

Not having enough time to drop off packages at the courier is a reality for many online business owners. There are many aspects of the business to think about as an entrepreneur in the ecommerce industry especially if you’re operating the business alone. From the marketing of products and

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Online

Online Businesses in the Philippines are Moving to Multi-courier Shipping Platforms, Should You Make the Same Move This 2022?

Now that it’s 2022, you’re probably looking for ways to improve your business either by finding more customers through a more aggressive marketing campaign or by making some business processes more efficient. Here’s the good news: there are ways to make your life as an online business

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Best

Best Cash on Delivery Couriers Philippines for 2022

Here are the top (COD) cash on delivery couriers in the Philippines: * Borzo * XDE Logistics * Entrego * Lalamove * Shipmates In the Philippines, Cash on Delivery (COD) is a popular option for those who are hesitant to pay online. The convenience of it all makes COD an attractive payment method. But as

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4

4 Best Couriers for Online Businesses in the Philippines for 2022

It's an exciting time to be running an online business, but that means you have a lot of work to do. From taking care of the product itself to shipping it out to your customers, there are so many things on your plate. Lucky for you, we know of some

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What

What Should You Look For In A Courier Service in the Philippines?

In the Philippines, there are so many couriers to choose from - all with their own level of services and expertise. While having so many courier options available is great, what should you really look for in a courier service? Here are the four major things you need when looking

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Here's

Here's How You Can Prepare Your Business for the Shipping Nightmare This Christmas

It’s hard to promise quick deliveries during the horrifically hectic holidays. Late delivered presents? Nobody wants that. If you're an online business owner trying to figure out how your company can survive the shipping nightmare this holiday season, read on for tips on how to manage the Christmas shipping

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Losing

Losing Packages is Stressful - Ways To Prevent This from Happening

It's inventory day. You're checking your sales and shipments. You've shipped out 30 orders, but only 27 got delivered. Two shipments got returned due to wrong addresses, while one shipment just went missing. What a stressful situation. This is all too common of an occurrence for ecommerce businesses here in

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4

4 Essential Apps That You Need For Your Shopify Store

As someone in ecommerce, do you ever feel like you need a hand?  Maybe it's your first time setting up an online store. You probably don't know where to start. Or maybe, you've already started your business and you find yourself buried in way too many day-to-day tasks.  These tasks

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How

How Shipmates is Making Cash-on-Delivery Convenient For All Online Sellers

Online shopping has grown dramatically in the Philippines. Even though there's been a surge in digital payments, most Filipinos still prefer paying with cash on delivery over other online payment methods. Some customers might not trust online payments, others just prefer receiving their package first before paying. Whatever the reasons

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What

What is Ecommerce Shipping Integration?

Our courier platform, Shipmates, syncs your orders from Shopify automatically. This means that you no longer have to export your orders and import them again on a courier’s website.

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What

What Is A Courier Platform And How Can It Help Your Business?

Courier platform is a relatively new term. In a nutshell, it’s an app that optimizes your shipping processes, saving you time, working hours, and consequently, some money. For example, our courier platform connects your online store directly with multiple couriers, letting you instantly book orders.

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4

4 Ways Filipino Online Businesses Can Ship Products to Customers

As an online business owner, it’s important for you to have a solid plan in place when shipping products to your customers. Through our years of experience in ecommerce and logistics, we know it can be confusing, tedious, and overwhelming. Here are four ways online businesses can ship to

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3

3 Ways Shipmates Can Help Save You Time When Running Your Online Business

Time is money. We’ve all heard this saying before. Starting an online business can be easy at first, but when you start shipping orders, you’ll see how it’s such a time-consuming and tedious problem here in the Philippines. A big question most business owners have in mind:

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How

How Shipmates is Simplifying Shipping Processes for Online Businesses

Starting an online business is so much simpler and faster these days. If you have a product line already, you can just build your Shopify store [http://shopify.com], market and advertise on social media, and fulfill orders through a courier of your choice. In the beginning, shipping a few

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Why

Why We Started Shipmates

We heard stories of brands calling up couriers everyday just to schedule a pickup. People had to line up in an LBC or DHL branch just to drop off orders. They had to export spreadsheets from one ecommerce platform, edit the sheet, make a new file, and then upload it to a couriers website.

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