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Courier platform is a relatively new term. In a nutshell, it’s an app that optimizes your shipping processes, saving you time, working hours, and consequently, some money. For example, our courier platform connects your online store directly with multiple couriers, letting you instantly book orders.
We heard stories of brands calling up couriers everyday just to schedule a pickup. People had to line up in an LBC or DHL branch just to drop off orders. They had to export spreadsheets from one ecommerce platform, edit the sheet, make a new file, and then upload it to a couriers website.