Ecommerce Shipping Integration: Work Smarter Not Harder

Working harder isn't always the solution to everything especially when it comes to ecommerce. After all, your time is important, and that is why it's important to find the best ecommerce shipping solutions that can help you with mundane tasks such as shipping out packages to your customers.

As ecommerce businesses strive to meet customer expectations, the role of having a reliable shipping platform becomes crucial. Enter Shipmates, a courier aggregator that seamlessly plugs in to your Shopify webstore which allows your to get instant access to couriers with no business documents required and with little to no wait time.

Today, we'll learn how Shipmates is helping revolutionize your shipping process through ecommerce shipping integration, making the process easier and more efficient. Whether you have an ecommerce website built on Shopify or not, Shipmates has the tools to improve the shipping operations of your business through integration.

Why Local Ecommerce Business Websites need Ecommerce Shipping Integration

Running an ecommerce business comes with its own set of challenges, and besides having to improve your business’ sales, shipping is often at the top of the list. Many ecommerce businesses struggle with shipping inefficiencies, manual errors, and high costs. These problems can hinder growth and impact customer satisfaction especially if you don't have any shipping software or integrations to fall back on. Let's go through some of the key issues that ecommerce businesses face without the use of an efficient shipping software integration. And if you've been in the ecommerce industry long enough, you'll know these common customers more often than not.

Common Shipping & Delivery Problems in Ecommerce

  1. Manual Errors: Manually processing orders and generating shipping labels is not only time-consuming but also prone to errors. Mistakes in shipping details can lead to incorrect deliveries, returns, and customer dissatisfaction.
  2. Inefficient Processes: Without integration, businesses often have to enter shipping information multiple times into different systems. This duplication of effort wastes time and resources, slowing down the entire fulfillment process.
  3. Delayed Deliveries: Inefficient shipping processes can lead to delays in order fulfillment. In today's fast-paced market, customers expect quick deliveries, and any delay can harm your business reputation and customer loyalty.
  4. Lack of Real-Time Tracking: Providing customers with accurate tracking information is crucial for transparency and trust. Without proper integration, businesses might struggle to offer real-time tracking updates, leading to increased customer inquiries and dissatisfaction.
  5. Scalability Issues: As your ecommerce business grows, managing shipping manually becomes increasingly difficult. Scaling up operations without any software integration can lead to bottlenecks, reduced efficiency, and potential errors.
  6. Customer Service Challenges: High volumes of shipping-related queries can overwhelm customer service teams. Issues like lost product packages, delivery delays, and incorrect addresses can lead to a spike in customer complaints and a negative shopping experience.

How Does Shipmates Help Solve these Business Problems When it Comes to Shipping

A shipping API, such as the one offered by Shipmates, is a game-changer for ecommerce businesses looking to optimize their shipping processes. The primary effect of having a shipping API is the significant acceleration of the shipping process, thanks to the automation of key tasks. Here’s how it helps even further!

By integrating your website with Shipmates you’ll be able to:

✅ Ship Orders in Bulk: Shipmates allows your ecommerce companies to process multiple orders and book multiple courier at once, saving time and effort, especially during peak sales periods.

✅ Excel File Upload: Even if you don’t have a Shopify website, you can easily upload orders using the .csv .xlsx  file format, ensuring flexibility and convenience.

✅ Choose from Multiple Couriers: Choose to ship from any of our courier partners and compare different options based on delivery time, cost, and service quality, helping you make informed decisions.

✅ Find a Convenient Shipping Option: We offer both Standard Delivery (1-5 days delivery time under LBC Express and J&T Express) and Express Delivery (same-day delivery under Lalamove and Grab Express). Additionally, we also offer door-to-door delivery services where available and cash-on-delivery for standard couriers.

✅ Comprehensive Tracking: We consolidate all your orders in one place regardless of the courier you used, so that you don't have to visit different websites just to track your customer's package.

✅ VIP Shipping: Enjoy VIP access to the Courier’s Partner Program through Shipmates, with no documents required for VIP shipping.

In conclusion, a shipping API is an essential tool for ecommerce businesses aiming to improve their shipping efficiency. By automating critical tasks like waybill generation, businesses can achieve faster processing times, reduce costs, and provide a better overall customer experience.

How to Install Our Shopify App

Integrating Shipmates with your Shopify store is a seamless process that brings numerous benefits for any ecommerce business in the Philippines whether big or small. Here’s how you can install our Shopify API today:

Step 1: Visit the Shopify App Store

Step 2: Log In to Your Shopify Account

  • Enter your store URL and log in with your credentials if you're not already logged in.

Step 3: Install the Shipmates App

  • Click on the “Add App” button on the Shipmates app page.

Step 4: Authorize the App

  • Follow the prompts to authorize the installation and grant necessary permissions.

Step 5: Create a Shipmates Account (If Needed)

  • If you don't have a Shipmates account, sign up within the app by providing your business details.

Step 6: Configure Your Shipmates Account

  • Set up your account by entering the required information and shipping preferences.

Step 7: Sync Your Orders

  • The app will automatically sync unfulfilled orders from your Shopify store. Adjust sync settings as needed.

Step 8: Set Up Automatic Waybill Generation

  • Enable automatic waybill generation through the Shipmates app settings and choose your preferred couriers.

Step 9: Customize Shipping Rules

  • Configure shipping rules such as free shipping thresholds and flat-rate shipping within the Shipmates app.

Step 10: Test the Integration

  • Create a test order to ensure that waybills are generated automatically and orders are synced correctly.

Step 11: Go Live:

  • Once everything is set up and tested, start using Shipmates for your shipping needs.

Start Working Smarter With Shipmates & Sign-up for Your Free Shipmates Account

Incorporating Shipmates into your ecommerce business is a strategic move towards smarter and more efficient shipping operations. Our platform not only simplifies the shipping process but also enhances customer satisfaction through reliable and timely deliveries. Whether your ecommerce business is using Shopify or another platform to sell products online, Shipmates offers the flexibility and tools you need to grow your ecommerce business. Don’t let shipping challenges hold you back – integrate Shipmates, your next ecommerce shipping partner, and simplify your ecommerce shipping operations.

For more information, visit Shipmates and discover how we can help you work smarter, not harder.